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Community Communication

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Community Communication

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Description

This service enhances communication among school staff, teachers, and students via virtual meetings, messages, or posts. Furthermore, it enables the principal to engage with teachers, students, and parents via virtual meetings, messages, or posts. ​


Alternative channels for obtaining the service

Dear beneficiary: If the service is unavailable electronically, you can call the User Care Center 19996, 24 hours a day, seven days a week.

Controls and Conditions

  1. The user must be registered in the school.
  2. He must be assigned to a classroom.

​
User's Manual

Service Level Agreement
The service does not require a specific time to close the request. ​



Notice:
All correspondence made through this service is registered and archived to ensure the quality of the service.​


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Service Level Agreement
Technical support

In case your request is not executed on time or if you encounter any technical problems, do not hesitate to contact us at 19996

  • Service launch date

     

  • Service completion time

    No specific time

  • Response Time

    2 Days

  • Language

    Arabic

  • Number of beneficiaries of the service

    Student, Teacher, Prinicpal

  • Beneficiary category

    Teacher Services; Student Services-General Education; Parent Services

  • Sector

    General Education

  • Service type

    Government-Individuals

  • Service delivery channels

    Portal; Madrasati App

  • Service fees

    Free

  • Working Hours

    7:30 - 14:30

Mobile Apps:

​​
  1. Log in to the Madrasati platform as a user.
  2. Click on the educational tracks from the main menu. 


None

Procedures and instructions after applying for the service:​

Meetings are held, and advertisements are released in accordance with the specific times. In case of problems, please contact technical support via the link https://www.backtoschool.sa/tickets

 A response will be sent within 72 working hours to the email provided by the support applicant, containing all necessary details.​

Frequently Asked Questions about the Service

FAQ content is being prepared
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MOEP-966953484-73
Modified date 2/11/2025 1:19 PM
MOEP-966953484-73

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