Beneficiary Service Statistics - Q1 2021
124864 Calls
Count of phone calls
18655 Sessions
Count of live chat sessions
53457 Tickets
Count of beneficiary tickets submitted on Tawasul
Service Satisfaction Indicator (Highest rated)
- Review student information
- General education student registration
- Inquire about school information
- Print regular student identification
- Inquire about missions' location
- Print regular student identification
- Submit technical support request
- Summer term student registration
- Inquire about student allowance
- File a complaint
Service Satisfaction Indicator (Lowest rated)
- Re-issue a school diploma (My Results)
- Student transfer to other school
- Abroad study for self-funded student Application
- Inquire about school information
- Make an Inquiry
- Print a certificate
- Private school tuition fee raise request
- University credentials verification (Moahhal)
- Curriculum View
- University and higher education institutions admission verification (Maqbool)