About E-Service
Description
This service allows the beneficiaries to submit and deliver suggestions and proposals for those interested in education to Ministry officials while preserving their intellectual rights.
Alternative channels for obtaining the service
Dear beneficiary: If the service is not available electronically, you can call the User Care Center 19996, 24 hours a day, seven days a week, or contact the User Care Center TWASUL
- Controls and Conditions
- None
- User's Manual
- To browse the user Manual, click here
- Service Level Agreement
The expected time to close the request: Five working days
In case of failure to respond according to the specified period, you can call the user Care Center 19996, 24 hours a day and seven days a week.
Notice
All correspondence made through this service is registered and archived to ensure the quality of the service.
Steps
- Log in to the main portal of TAWASUL using the following link: https://tawasul.moe.gov.sa or the TWASUL App.
- Select “Submit” a suggestion ticket.
- Fill in the applicant's information.
- Choose the authority to which the Inquiry will be sent.
- Choose “submit the ticket," the user will be notified of the ticket number by a text message.
Documents
N/A