نعم
Technical support

In case your request is not executed on time or if you encounter any technical problems, do not hesitate to contact us at 19996

  • Service launch date

    04/10/2020
  • Service completion time

    No specific time
  • Response Time

    2 Days
  • Language

    Arabic
  • Number of beneficiaries of the service

    Student, Teacher, Prinicpal
  • Beneficiary category

    Student Services-General Education; Teacher Services; Parent Services
  • Sector

    General Education
  • Service type

    Government-Individuals
  • Service delivery channels

    Portal; Madrasati App
  • Service fees

    Free
  • Working Hours

    7:30 - 14:30

Mobile Apps:

   ​​
  1. Log in to the Madrasati platform as a user.
  2. Click the educational tracks from the main menu. 

None

Procedures and instructions after applying for the service:​

The educational track is released directly following the educational supervisor's review and assessment of the educational track contents. There is not a designated time for it. If there are problems, technical support is contacted via the provided link:

https://www.backtoschool.sa/tickets

A response will be provided within 72 working hours by sending all the details to the email address submitted by the support applicant.

Frequently Asked Questions about the Service

2/11/2025 12:56 PM